This foundation-level course is the starting point for Communication Server 1000 (CS 1000) training and is designed for anyone new to the CS 1000 platform or for those requiring refresher training. Through presentations and interactive practices, you will learn the basics of system software and hardware architecture, the recommended programming hierarchy, commonly used features and services, technical documentation, and other resources to help you on the job.

What You'll Learn

• Commonly used technical documentation to locate specific information about the systems and software you support
• How to log into the system, load and navigate software overlays, exit software overlays, and log out of the system
• Commonly used software overlays to perform system administration
• Commonly used software overlays to perform system maintenance
• Hardware and software architecture of Meridian 1 large systems
• Hardware and software architecture of CS 1000E and CS 1000M systems
• Commonly used features and services

Who Needs to Attend

Persons new to the CS 1000 platform or those requiring refresher training

Prerequisites

There are no prerequisites for this course.

Follow-On Courses

• Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351)
• Avaya Communication Server 1000 Dialing Plan Design and IP Peer Networking (0781)
• Avaya Communication Server 1000E Release 7.x Implementation and Upgrade (6376)
• Avaya Communication Server 1000 BARS/NARS (0956)

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

• Avaya Certified Implementation Specialist (ACIS) - Avaya Communication Server 1000 for Avaya AuraŽ
• Avaya Certified Support Specialist (ACSS) - Avaya Communication Server 1000 for Avaya AuraŽ

Course Outline

Day 1:

1. System Overview
2. Documentation
3. Communicating with the System
4. Administration Overlays
5. Maintenance Overlays

Day 2:

1. Communication Server 1000M Systems
2. Communication Server 1000E Systems
3. Features and Services
4. VoIP Overview