Effective Facilitation
Virtual Classroom e-Learning
Virtual Classroom e-Learning
Also available via
Who Needs to Attend
Anyone who schedules or leads meetings, including trainers, project managers, project team members, business analysts, and managers; all leaders.
Prerequisites
There are no prerequisites for this course.
Follow-On Courses
Increase your company's productivity with effective facilitation skills
In this highly interactive and hands-on course you'll gain the skills needed to be an effective facilitator. You'll learn how to focus and re-focus the group on its purpose, move through topics in a timely manner, keep individuals from monopolizing the meeting, and encourage less talkative people to speak up. Through lecture, discussions, case studies, instrumentation, and role plays you'll gain a well-stocked facilitation toolbox.
What You'll Learn
- Identify and assess your facilitation abilities
- Define, diagnose, and use individual differences
- Apply a model of group development
- Know what to look for in group behavior
- Plan for different types of meetings
- Apply different approaches to meetings
- Move to consensus
- Overcome barriers and communicate effectively
- Outline the topics that need to be covered in a meeting
- Keep the group on target and moving toward their goal
- Ensure the group's purpose is met
Course Outline
1. Introductions
- What facilitation is
- Facilitator behaviors
2. Understanding the Individual
- Self vs. others
- Personality types and differences
3. Working with Groups
- Group development
- Working issues
- Group behaviors and roles
4. Meetings, Meetings, and More Meetings
- Meeting types
- Meeting behaviors
- Conflict resolution
5. Communication
- Communication basics
- Barriers to communication
6. Developing the Individual Plan
Virtual Classroom e-Learning Classroom Dates
Date |
Times |
|
| Oct 26 - 29, 2010 | 11:00 AM - 5:00 PM ET | Register |
| Jan 25 - 28, 2011 | 11:00 AM - 5:00 PM ET | Register |
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Course Code: 2714
Registration Information
$1895 USD
4 Day Course
21 PMI PDUs
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