Providing effective feedback is vital to project and team success. Many project managers and team leaders are involved in the managerial task of performance feedback reviews for team members, either directly (performing the review) or indirectly (providing input).

In this short course, you'll learn how to provide effective performance feedback, tips for writing performance objectives, and how to conduct performance appraisals. You'll learn how and when to provide feedback, how to prepare for a feedback session, and steps for controlling difficult emotions that may arise in response to feedback.

Virtual short courses do not include materials or headsets.

This is a virtual short course, specially designed to give you a quick, convenient way to earn PMI PDUs or concentrate on a specialized topic. This course is also part of our PMP® Renewal Program.

What You'll Learn

• How to provide effective feedback-both positive and negative
• How to deal with emotions that often accompany feedback
• Principles of performance appraisals
• Plan and conduct a performance review

Who Needs to Attend

PMP-certified project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members who want to continue to develop their skills and renew their PMP certification.

Prerequisites

There are no prerequisites for this course.

Follow-On Courses

• Project Management, Leadership, and Communication

Course Outline

1. What is feedback?

2. Feedback and leadership

3. Giving feedback

4. Performance mangement