Product Authorization - Design: Avaya CallPilotŪ
This credential fulfills an individual's requirement for the Avaya CallPilot Product Authorization. Earning this credential is one step in your company meeting the Product Authorization requirements.
Take this assessment to earn the PA Design Avaya CallPilot credential:
3M00021A Avaya CallPilot Design Assessment
This assessment evaluates your knowledge of:
- CallPilot messaging system features and benefits
- CallPilot advanced features: Voice Forms, Voice Services for the Contact Center, and CallPilot Networking
- Network management support and CallPilot security mechanisms
- CallPilot platforms and components
- System requirements, including switch integration requirements and specifications for external servers and clients
- Engineering guidelines for messaging resources (storage, mailbox, and voice, fax, and speech recognition channels) and the Enterprise Configurator ordering tool
- CallPilot migration and upgrade paths
The following courses help you prepare for this certification.
Continue Your Education (These courses cover additional topic areas in the portfolio such as advanced topics that will augment your understanding of this solution area):