Global Knowledge

1-800-COURSES
Chat Now

Shopping Cart | My Global Knowledge Login | United States United States [change region]

  • Courses
    • Browse Catalog
    • Delivery Methods
    • New Courses
    • Special Offers
    • Guaranteed Dates
    • Search Wizard
  • Certifications
  • Training Solutions
    • Corporate Training
    • Government Training
    • Partner with Us
  • Training Locations
    • Atlanta
    • Chicago
    • Dallas
    • Morristown
    • New York
    • Raleigh
    • San Jose
    • Washington, DC
    • All 150+ Locations
  • Knowledge Center
    • Assessments
    • Case Studies
    • Demos
    • Events
    • Lab Topologies
    • Mobile Apps
    • Practice Files
    • Special Reports
    • Twitter
    • Videos
    • Webinars
    • White Papers
  • Contact Us
HDI+Help Desk Training and HDI Certification from Global Knowledge

Home > Course Catalog >  HDI Training >

HDI

Through our partnership with HDI, we offer help desk training, including HDI certification courses, to improve your support center services.

Based on international standards, HDI training enables help desks, service desks, support centers, and call centers to increase productivity and the quality of their services. Earning an HDI certification demonstrates your understanding of support and service best practices.

Filter courses by:

Help Desk
HDI Customer Service RepresentativeOn-Site Training Self-Paced e-Learning 
HDI Desktop Support ManagerClassroom Training On-Site Training 
HDI Desktop Support TechnicianClassroom Training Virtual Classroom e-Learning On-Site Training Self-Paced e-Learning 
HDI Support Center AnalystClassroom Training Virtual Classroom e-Learning On-Site Training Self-Paced e-Learning 
HDI Support Center DirectorClassroom Training On-Site Training 
HDI Support Center ManagerClassroom Training On-Site Training 
HDI Support Center Team LeadClassroom Training Virtual Classroom e-Learning On-Site Training Self-Paced e-Learning 
Knowledge Management
HDI Knowledge Management Foundations: KCS PrinciplesClassroom Training On-Site Training 
Delivery Options
Classroom Training Classroom Virtual Classroom Virtual Classroom On-Site Training On-Site Self-Paced e-Learning Self-Paced
HDI
HDI Certification GuideHDI Certification Guide

Find out which certification course covers the relevant role-based content, enabling you to gain the knowledge and skills needed for certification.

Find out more

Share

Copyright ©2013 Global Knowledge Training LLC  All rights reserved.  1-800-COURSES (1-800-268-7737) Privacy  Legal  Policies  Site Map  Blog RSSRSS