TRAINER PROFILE

Dan Lafleur
Business and Microsoft Office Facilitator
Edmonton, AB

•  Years at Global Knowledge
• 41+ years of experience with computing technology
• Deep technical skills and knowledge in:
  • personal computing systems
  • office and industrial settings
  • field environments such as oil and gas
• Experienced in various Microsoft operating systems and office products, programing and problem-solving
• Seasoned trainer in classroom and on-site training

Waldemar (Wally) Lysz
Business and Microsoft Office Facilitator
Edmonton, AB

• 5 Years at Global Knowledge
• 31 years of experience in the IT Industry
• Over the years successfully facilitating simple to complex technical concepts and designs to a wide variety of audiences, ranging from brand new computer users to High Performance Computing professionals.
• Computer Systems Technology (NAIT)
• Business Computer Systems and Business Data Processing (UofA)
• ITIL Foundation Certification

Wayne Appel
Business and Microsoft Office Facilitator
Edmonton, AB

• 12 year at Global Knowledge/CTC
• 23 years of experience in the IT Industry
• Contract Microsoft Certified Trainer

Certifications:

• Microsoft Certified Systems Engineer (MCSE- NT4.0, Windows 2000/03/08/12/16)
• Master Certified Internet Webmaster (CIW) Site Designer and Administrator
• Microsoft Certified Trainer (MCT)
• Certified Netware Administrator (CNA)
• Engineering and Computer Science (U of BC)
  

Denise Thornton Profile
Business and Microsoft Office Facilitator
Edmonton, AB

• 6 year at Global Knowledge (formally CTC)
• Denise is an experienced Instructor and Applications Analysts with more than 20 years of computing knowledge in both research and the IT Industry. Over the past five years, she has taught and developed course material for technical computing, technology for seniors, and the Microsoft suite of applications for adult learners.

Degree:
BSc – Computing Science (U of A)

Ross Thompson
Business and Microsoft Office Facilitator
Calgary, AB

Teaching Experience

• 8 years experience in MS and Adobe instruction/facilitation
• 5 years experience updating WCB claimant computer skills
• Teachers Assistant – University of Calgary
  • Develop tutorials and facilitate various software learning sessions

Aspen Marshall
Business and Microsoft Office Facilitator
Edmonton, AB

Experience:

• 2 years instructing at Global Knowledge
• Over 41 years using Computerized Accounting and Payroll systems
• Over 31 years as a consultant for Computer Learning skills
• 8 years as a college instructor for MS Office Suite

Certification:

• B-Comm major in Accounting and Auditing
• Information Technology (IT) diploma
• SAP ABAB 4 Programmer

Iris Lee
Business and Microsoft Office Facilitator
Nine years instructing at Global Knowledge
Edmonton, AB

• Have extensive experience dealing with learner’s physical, mental and emotional challenges

Experience:

• Able to Equip Learners with the following skills:
• Up to date Operating system (Windows 10)
• Microsoft Office suite (Office 365)
• Voice Recognition Technology (VRT)
• Drawing programs: Visio, AutoCAD

Janet Epps
Business and Microsoft Office Facilitator
Nine years instructing at Global Knowledge
Vancouver Island, BC

• Internationally recognized Microsoft Master Instructor and Expert level certifications and provides training for corporations, colleges, and government.
• Extensive experience in business and written several computer training manuals.
• Winner of the 2016 Red River College Continuing Education Excellence in Teaching award

Joanna Siennicka, M.Sc.(Eng.)
Business and Microsoft Office Facilitator
Two years instructing at Global Knowledge
Edmonton, Alberta

• 20 years of experience lecturing at the Faculty of Business, University of Alberta and GMC University
• 10 years senior leadership experience in professional development organizations
• Worked with students, teams and the individuals on national and international platforms

Mike Kotadia
Business and Microsoft Office Facilitator
10 years at Global Knowledge
Calgary, AB

• 24 years of experience in the IT Industry
• IT Instructor, Trainer, Recruiter, Project Management and coordination experience
• CompTIA CTT+ (Certified Technical Trainer)
• University of New Hampshire (USA) - Bachelor of Science (Honours), Minor in Math