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We offer a wide variety of short-term programs to help transition individuals into the workplace, including the following:
1. MICROSOFT COMPUTER TRAINING – Office 2016, 2019 and Office 365
This five-day Keyboarding course is specifically designed for individuals who require the skillset to use a keyboard efficiently and effectively. This Keyboarding class is an option for either two-handed or one-handed keyboarding. Learn More
This VRT course is five days and is intended for individuals who are unable to use a computer keyboard. It uses a Speech Recognition program that controls the computer by voice commands. Learn More
This is a ten-day course that introduces a new computer user to the basic tools and features Microsoft Office 2016-2019 programs such as Outlook, Word, and Excel. By the end of the course, the individual will have the knowledge, skills, and confidence on a foundational level with these environments. Outcome- Certificate Microsoft Office 2016-2019 Level 1. Learn More
The ten-day Level 2 course is intended for individuals who want to learn more advanced tools and features MS Office 2016-2019 programs such as Word, Excel, Outlook, PowerPoint. This is a follow-up course for the CLICK MS Office 2016-2019 Level 1 course. Outcome- Certificate Microsoft Office 2016-2019 Level 2. Learn More
This ten-day Practicum course is an assignment based course that focuses on applying the skill sets learned within the CLICK MS Office 2016-2019 Level 1 and Level 2 courses. Students work through practical assignments such as Resume and Cover Letter writing in Word, using Microsoft Edge to do Job Searches, creating budgets in Excel and creating presentations in PowerPoint. Outcome- Certificate Microsoft Office 2016-2019 Level 3. Learn More
2. BUSINESS SOFT SKILLS
This five-day course provides students with the skills for effective office space communication through spoken and written word. In addition, the review of the standard office etiquette is reviewed from dress code to eating habits. The completion of the course provides the student with a comfort of behavior within an office environment. Learn More
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This five-day CLICK Customer Service Training course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. Conflict Resolution is key around customer service support. We review the how to identify potentials for conflict and how to go about resolving them. Outcome is a capability to manage or resolve conflict faster and with greater impact. Learn More
- Learning How To Learn- For Adult Students
This 5 day course includes topics on: Understanding Adult Learning, Personalities, Business Terminology and Documents, Office Procedures and Time Management. Course objectives include determining learning styles, reinforcing how to learn, understanding personalities and communication, and introduction to basic office terminology, documents, procedures, prioritizing time in the office environment . Learn More